Bought these for my graduation. Literally worn them once. There are some wear on the heels, but these are meant to be replaced as needed. These do not come with a replacement heel. Can be purchased at any shoe store. No creasing on the leather. Most of the leather on the bottom appears new but tried on. these are in black lizzard print leather. the box reads charcoal. Retail 580$. Comes with card of authenticity. I have placed the measurement photos. please message me if any questions.